Document Management & Administrative Services

GOOD TO KNOW: Goodwill’s Document Management and Administrative Services Team has over 20 years of experience in all aspects of document management including digital transformation, document tracking and final document disposition. In addition, we also provide high quality transcription services. Our professionals deliver tailored file-based management systems for highly complex administrative support functions. In addition to providing world-class customer service to over 200 DoD Medical Treatment Facilities, our dedicated team receives and processes over 25,000 Service Treatment Records related to separated or retired Air Force and Army personnel in a secure contractor furnished facility in San Antonio, Texas.

How can we assist in managing the lifecycle of your documents?

State of the art technology to streamline the digital transformation your documents.

We have experienced team members who are highly qualified using our intuitive and integrated desktop technology.

Security of your documents is our top priority.

Our team of experts are trained in all aspects of privacy to include Privacy Act of 1974, Health Insurance Portability and Accountability Act of 1996, and protecting Personally Identifiable Information (PII). Additionally all of our staff undergoes a rigorous background checks before they have access to this sensitive information.

Have the peace of mind of knowing your documents are carefully checked for accuracy.

We establish a quality control and quality assurance program that meets each of our client’s needs specific project needs. Our quality programs helps us regularly achieve results exceeding 99% accuracy.

Superior Qualifications

25,000+

Service Treatment Records on separated or retired Air Force and Army Personnel Annually

85 Million

Documents Annually

3.5 Million+

Lines of Information Per Year

380+

Includes Veterans and Many Who Would Otherwise Have a Barrier to Employment

Be in Good Company

Areas Of Specialty

Certified. Qualified.

Learn more about our qualifications.

Our Proven Abilities are

Well Documented

Document Management/Administrative Services

Digital Transformation (Document Scanning And Imaging)
Optical Character Recognition (OCR) and Indexing
Document Tracking and Retrieval
Image on Demand
Final Document Disposition (Destruction Services & Document Archiving)
Quality Control System Integration
Process Re-Engineering/Systems Design
Integrated Desktop Solutions
Freedom of Information Act Request Processing
Mail Room Services

Transcription Services

Medical: Office Visits, Surgery Notes, Lab Results, Operative Reports, Consultations, Admissions, Assessment, and Discharge Summaries for Various Specialties.
Official Testimonials
Office of the Inspector General Reports
Variety of Studies

A Skilled Workforce Elevating Robust Businesses and Enhancing a Thriving Community.