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GOOD TO KNOW: Goodwill’s Document Management Team has over 20 years of experience in all aspects of document management including digital transformation, document tracking and final document disposition. Our professionals deliver tailored file-based management systems for highly complex administrative support functions. In addition to providing world-class customer service to over 200 Department of Defense Medical Treatment Facilities, our dedicated team receives and processes over 165,000 Service Treatment Records related to separated or retired Air Force and Army personnel in a secure contractor furnished facility in San Antonio, Texas.

How can we assist in managing the lifecycle of your documents?
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State of the art technology to streamline the digital transformation your documents.

We have experienced team members who are highly qualified using our intuitive and integrated desktop technology.

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Security of your documents is our top priority.

Our team of experts are trained in all aspects of privacy to include Privacy Act of 1974, Health Insurance Portability and Accountability Act of 1996, and protecting Personally Identifiable Information (PII). Additionally all of our staff undergoes a rigorous background checks before they have access to this sensitive information.

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Have the peace of mind of knowing your documents are carefully checked for accuracy.

We establish a quality control and quality assurance program that meets each of our client’s needs specific project needs. Our quality programs helps us regularly achieve results exceeding 99% accuracy.

Superior Qualifications

Service Treatment Records on separated or retired Air Force and Army Personnel Annually

85 Million

Documents Annually

3.5 Million+

Lines of Information Per Year


Includes Veterans and Many Who Would Otherwise Have a Barrier to Employment

Be in Good Company
Areas Of Specialty
Municipalities | Health Care | Financial Services | Technology | Education | Federal Government
Certified. Qualified.
Our Proven Abilities are
Well Documented
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Document Management/Administrative Services

  • Digital Transformation (Document Scanning And Imaging)

  • Optical Character Recognition (OCR) and Indexing

  • Document Tracking and Retrieval

  • Image on Demand

  • Final Document Disposition (Destruction Services & Document Archiving)

  • Quality Control System Integration

  • Process Re-Engineering/Systems Design

  • Integrated Desktop Solutions

  • Freedom of Information Act Request Processing

  • Mail Room Services

A Skilled Workforce Elevating Robust Businesses and Enhancing a Thriving Community.