Why Goodwill | Goodwill Business Services

When you hire Goodwill Business Services, you are teaming up with experienced and dedicated professionals with a 40+ years track record of delivering quality results and competitively priced business solutions.

Over the past decade, we have doubled in size to an average of 720 team members and a 2021 annual revenue of $45 million.

Our success stems an unrelenting focus on quality. The result is consistently superior service ratings and long-lasting customer partnerships.

Hear it directly from our customers:

I personally inspected the trees your team trimmed this morning. They did a very good job. The trimming is the way it is required and very efficient.

Emily Kirtner - Quality Assurance Supervisor, Commercial Property Contract

A perfect 10 isn't easy to earn. This team: is timely, punctual, responsive, knowledgeable, thorough, clean and overall professional. They set a standard for the industry, as far as we're concerned.

The Fortitude Construction Family

Superior Qualifications

Our laser focus on service quality and industry best practices is exemplified by our adherence to the following standards:

Texas Commission on Environmental Quality: The Texas Commission on Environmental Quality is the environmental agency for the state of Texas. The Texas Commission on Environmental Quality strives to protect our state's public health and natural resources consistent with sustainable economic development. The are the governing body for licensing of irrigators.

ISA Tree Risk Assessment Qualified: We are certified as Tree Risk Assessors, educated by ISA in the standardized, systematic process for diagnosing and accessing tree risk. We can provide information to tree owners and risk managers for making informed decisions that will promote the safety of people and property and enhance tree benefits, health, and longevity.

International Society of Arboriculture (ISA) Certified: ISA is a non-governmental organization which issues Arborist certifications. It grants the use of a credential to individuals for a specific period of time. The Certification is available to those who meet predetermined and standardized criteria for knowledge, skills, or competencies.

Texas Dept of Agriculture: The Texas Department of Agriculture is designated as the state’s lead agency in the regulation of pesticide use and application. TDA is responsible for licensing and training pesticide applicators, overseeing worker protection, registering pesticides for sale in the state and working to minimize unnecessary impacts to agriculture while enhancing protection of endangered and threatened species.

Received Quality of Texas Award for Performance Excellence: Goodwill was the FIRST non-profit to receive this award. This is awarded based on our use of the Baldrige Criteria for Performance Excellence and other methods that drive efficiency and effectiveness. This allows us to develop a skilled workforce elevating robust businesses and enhance a thriving community.

As a Quality Management System (QMS), Goodwill San Antonio is presently certified to ISO 9001-2015 (Quality) which includes our Corporate Office(s) along with government contracts in Call Center(s), Document & Records Management, Facilities Maintenance, and e-Commerce, Outlet, and support of our Maintenance Unit.

High Community Impact.

When you hire Goodwill Business Services, you become a part of a non-profit social enterprise helping individuals with documented disabilities and/or other disadvantages gain education, training, and employment opportunities for upward mobility.

To read our 2021 Community Impact Report, click here.

Thanks to your partnership 89% of our workforce has a Documented Disability or Other Barriers

Those individuals receive competitive pay & benefits, life skills coaching, training & development, and are supported for success through a servant leadership model. In addition, profits generated are used to fund various education and workforce development programs that assist youth and individuals with life challenges to access opportunities that lead to economic mobility and improved quality of life.

This is How Goodwill Business Services

Changes Lives Through the Power of Work.

Meet Sierra.

After high school, drugs steered Sierra down a dark road. Once she hit rock bottom, she moved in with her mom and found work at Goodwill as a cashier. Three years later, she is a manager of a Goodwill Store and thriving.

Hear Sierra's Story of Opportunity.

Meet Toni.

Born with a congenital cataract that left her blind in one eye and losing one of her children young, Toni felt like she had lost everything. After struggling for 2 years to find work, she is now thriving as a Customer Care Representative for Goodwill Business Services to help address client questions and concerns.

Read Toni's Story of Overcoming Adversity.

Meet Maria.

Maria’s entire life was shrouded in domestic violence. When it began affecting her children, she knew it had to stop. Goodwill was able to help Maria find the means to stand on her own, thanks to funds generated from donated items.

Hear Maria’s Story of Courage.

Meet Eveyln.

After release from prison, Evelyn, a single mom, learned about Goodwill’s programs for ex-offenders. She excelled at her Goodwill Store job and earned her way into the Nurse’s Aide program at Goodwill’s Good Careers Academy, funded in part by our donations. Evelyn is now a supervisor for a local health organization.

Hear Evelyn’s Story of Persistence.

Meet Syretta.

Syretta was trained as a combat medic and served two tours in Iraq. But in civilian life, a series of misfortunes left her jobless and homeless. After attending a job fair at Goodwill San Antonio’s Veterans Resource and Career Center, funded in part by your donations, Syretta was offered a full-time job with Goodwill’s Business Services.

Hear Syretta’s Story of Hope.

Meet Michael.

After being laid off from the oil fields, Michael struggled to provide for his two young sons. With financial assistance funded in part by your donations, he enrolled in Commercial Driver License Program at Goodwill’s Good Careers Academy. Michael graduated at the top of his class and is now providing a secure future for his family.

Hear Michael’s Story of Determination.

A Skilled Workforce Elevating Robust Businesses and Enhancing a Thriving Community.